ELEAD1ONE partner discusses why dealers might be missing the boat when it comes to Fixed Ops customer service by tasking service advisors with the wrong responsibilities. Learn how to free up selling time for service advisors and boost appointment rates in this quick video blog.
Author: Bill Wittenmyer
Bill Wittenmeyer has over more than 20 years of experience in the automotive space and currently manages multiple divisions within his organization including sales, marketing, OEM relationships and large-client accounts. He speaks at several prominent automotive forums each year. Before joining ELEAD1ONE, he spent several years in dealership operations management.