ATLANTA – To share where the company is headed and how its top national customers can take advantage of its products and services, Manheim hosted a two-day meeting on May 9-10 at the Ritz Carlton in Greensboro, Ga. Several Manheim leaders including Sandy Schwartz, president; Janet Barnard, executive vice president and chief operating officer; Nick Peluso, senior vice president of customer management; and Tom Webb, chief economist delivered business updates, discussed industry trends and shared new remarketing techniques that can create greater efficiencies for Manheim customers.
“Our goal was to provide a collaborative, interactive and value-added session for these top Manheim customers – one that would allow attendees to learn about Manheim’s future direction, give them hands-on experience with our products, and show them the work underway to simplify their experience with us,” said Barnard. “I was so delighted to see so many of our customers asking questions, sharing their perspectives and having fun.”
Client Advisory Board (CAB) attendees were treated to a variety of informative presentations and several interactive break-out sessions, including the first-ever product fair, where customers could “play” with Manheim’s latest digital and in-lane product innovations. The company’s product managers were on hand to answer customer questions, listen to their ideas and use customer input to enhance the overall customer experience. Breakout sessions also showed customers how they can better use Manheim’s data as a strategic advantage to simplify their business, as well as increase their access to digital and in-lane channels and tools.
“The focus of this year’s CAB event was to share our future business strategies with our customers, listen to their feedback and get thoughts on ways Manheim can deliver solutions to help them succeed,” said Peluso. “We’ve been hosting this event for 15 years and it’s all about being on the same page with our customers and delivering bottom-line results.”
Dale Pollak, founder of vAuto and best-selling author, explained how his state-of-the-art Provisioning tool helps vehicle retailers more efficiently find, price and remarket inventory. He also showed customers how managing inventory more effectively with the Provisioning tool can lead to generating the highest possible returns with the least possible risk.
About Manheim (www.manheim.com)
Manheim is the world’s leading provider of vehicle remarketing services. Through its 113 worldwide wholesale operating locations and digital services, Manheim influences every stage of a used vehicle’s life cycle, helping commercial sellers and automobile dealers maximize the full value of their vehicles. Drawing from its auction transaction volume, Manheim Consulting publishes the annual Used Car Market Report, the definitive source of data for the used car industry. Manheim Consulting offers a wide range of services including custom analytics, business optimization and macro economic analysis.
Manheim is the online vehicle remarketing leader, connecting buyers and sellers to the world’s largest, most comprehensive wholesale marketplace through its extensive in-lane and digital offerings. Manheim.com receives nearly 900,000 visits each week.
Additionally, Manheim offers services including reconditioning, certification, inspections, dealer financing, title management and marshaling, among others. Through its wide array of services and technologies, industry publications, customer support and educational offerings, Manheim gives its customers maximum control over how they buy and sell vehicles, helping them to conduct business in the most efficient way possible. Worldwide, the company handles nearly 8 million used vehicles annually, facilitating transactions worth more than $50 billion in value.
Headquartered in Atlanta, Manheim is a subsidiary of Cox Enterprises, a leading communications, media and automotive services company.