SAN CLEMENTE, Calif. — DealerSocket, a leading auto dealer CRM provider, announced today the launch of the newly designed DealerSocket public web site. The new web site features expanded content and best practice tools for automotive dealers and the automotive industry. The design incorporates new navigational tools and content to better deliver the DealerSocket message of “helping dealers help their customers.”
“Our online visitors now have more ways to access details about our products and services,” says Jonathan Ord, DealerSocket co-founder and CEO. “In addition, we’ve added some great industry resources and best practices for automotive CRM that our dealer customers and prospects can utilize as a resource when making a CRM decision and more importantly, while establishing and executing the policies that drive the customer experience at their store.”
The site was designed and built by the award winning DealerSocket internal marketing team and can be accessed at www.dealersocket.com.
Content Deeper and More Accessible
In addition to of dozens of dealer best practice and testimonial videos, the new site features deeper content that includes articles, best practices, tools and resources for the automotive dealer community. This richer content can be used as a general industry resource or in conjunction with making an automotive CRM purchasing decision.
The web site design and navigation elements extend the company’s “One Solution, All Departments” mantra, with colorful and easy access to product detail pages for marketing, sales, service, desking, finance, CSI, training tools and product information.
For ten years, DealerSocket has been providing the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available in the market today, allowing auto dealers to save time, save money, and improve sales staff effectiveness with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer facing automotive dealership departments.
DealerSocket’s core CRM is enhanced by a powerful customer facing Mobile Portal application to stay in touch customers and prospects via all mobile devices, a data mining tool called MoneyMaker, an online process training university called CarMind and an efficient CallCenter solution. These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue producing engine. More than 75,000 users at over 2000 auto dealerships throughout the U.S. and Canada now leverage DealerSocket’s automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention, and service department operations.
Based in San Clemente, California, DealerSocket has won numerous awards and industry recognition, including being named to the Inc. 5000 list three times, member of Red Herring 100 North America in 2009, Best Management Team in the 2009 American Business Awards and Best Overall Company in the 2008 International Business Awards. DealerSocket is recognized by Deloitte & Touche as one of the fastest growing companies in North America. For more information, call 949-900-0300, email, visit www.dealersocket.com or follow us on Twitter @DealerSocketCRM