Former Dominion Dealer Solution’s National Sales Director, Bounds will help InterActiveTel bring its communication solutions to manufacturers and large dealer groups.
Houston, TX — (January 11, 2018) InterActiveTel (www.InterActiveTel.com), a leading company that delivers comprehensive knowledge to dealers through customer communication, today announced industry veteran Jeff Bounds has joined the company as its new Director of Business Development.
In this role, Bounds will use his two decades of dealership experience to explore and develop new business relationships between InterActiveTel and manufacturers, large dealer groups, and partner companies.
Bounds comes to the position with more than 24 years of industry expertise, most recently as the National Account Director for Dominion Dealer Solutions. While at Dominion, Bounds drove aggressive revenue growth by creating and collaborating with key decision makers at the manufacturer level. He was consistently invited to develop best practices sales training in the areas of data mining, service, and sales efficiency, while also supporting workshops and keynotes for manufacturers in order to help them reach top sales metrics and goals.
These activities positioned Bounds to win back-to-back Salesperson of the year awards in 2015 and 2016, as well as President’s Club awards five years in a row. Prior to his time with Dominion, Bounds was the Sales Development Director of Penske Automotive Group, with the Lexus, BMW and Mini Franchises.
“Jeff’s extensive knowledge of the needs of a dealership, gleaned from his work with both Dominion and Penske Auto Group, will help tremendously as we forge ahead with manufacturer and dealer group partnerships this year,” said Jack Behar, CEO of InterActiveTel. “With his extensive sales, service, and data mining experience, he’ll be able to show our partners how to use our software to move the needle and achieve their sales goals for 2018. We could not be happier to have him on the team.”
InterActiveTel offers custom communication applications that enable dealers and CRM partners to provide call capture and recording from their phone system, including recording their main number and every extension for inbound and outbound calls. Additional features of the system include sentiment analysis, key phrase spotting, and reports in order to follow up with customers quickly and consistently to win the sale. The result is a turn-key solution for capturing and analyzing the customer’s journey almost instantly.
For more information on InterActiveTel, please visit www.InterActiveTel.com.
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InterActiveTel is the only telephony system in the automotive space that provides full accountability of every phone call and text coming into the dealership. Through use of the system, managers have a bird’s eye view of what campaigns are working, how their customers are being treated, and how their employee interactions are impacting their bottom line. For more information, please visit www.InterActiveTel.com.
Author: Digital Dealer
Digital Dealer exists to help dealers and their managers sell more vehicles more profitably by creating the best live events and media in the industry.