Convergence Series: GM Provides Field Fleet Efficiency by Converging Top Technology with New Vehicle Models, from MSI Data.
GM capitalizes on the newest trends by incorporating technology within in its fleet vehicles. Field service organizations reap the benefits.
As current technologies continue to converge by taking advantage of two or more systems in one device or solution, businesses have been quick to capitalize on the clear benefits. One example of an industry combining new technology to their existing software is automotive manufacturing. And since field service technicians spend much of their time on the road, service organizations are in the perfect position to leverage the convergence of mobile and vehicle technology and turn the vehicle their technicians spend so much time in, into a traveling office.
Luckily, advancing technology is bringing comprehensive technology capabilities to the road. According to a 2014 Juniper Research report, in-vehicle apps are anticipated to reach almost 270 million within the next four-five years. This increase is a clear indication that the hotly anticipated arrival of connected vehicles is here. Fleet manufacturers like GM have taken notice of the opportunity and are bringing the advantages of convergence to field service logistics.