Mishandled Phone Calls Are Costing You Money, from Dealer Marketing. Call volumes to dealerships are up significantly, outpacing Internet leads by 4-1, according to ADP Digital. There are numerous reasons for this, including the proliferation of smar

Tips to help manage the spring service rush, from Dealernews.com. SEO seems like a solitary endeavor to many people. After all, most companies have one person or one small team dedicated to producing content, making onsite tweaks, and building extern

The connected car ‘as-a-service’, from RCR Wireless News. In the next five years we will see many new developments in services for the connected car. But what about the connected car as-a-service? While discussing the issue with different compani

How do we foster and sustain customer loyalty in a world of untrustworthy messages coming at our customers like a fire hose? Loyalty is a customers’ intention to continue doing business with you, to perhaps increase their spending, and to say good

A1 Software Group Inc. is excited to announce the launch of Selly Automotive – a mobile centric, social savvy, lightweight sales platform at the Digital Dealer Conference in Tampa on April 21, 2015. Delivering on its mission to save dealershi

Technology is constantly providing an ever expanding list of how people communicate with one another.   Over the decades, communication channels have gone from the Pony Express, to the Postal System, to overnight delivery, to fax machines, to e-mai

Did you know that 95% of the average dealership’s site visitors will defect from the site due to lack of engagement, meaningful information and relevant offers. Why is that happening? Because that traffic is invisible to the dealer – nameless, fa

CRM feature helps dealers find and act on immediate sales opportunities MISSION, Kan. (April 14, 2015) — Today VinSolutions announced the availability of Target, a new tool in the VinConnect CRM solution. Target enables auto dealers to mine their c

Nissan, SiriusXM to Debut New Telematics System, from F&I Showroom. NEW YORK — SiriusXM and Nissan have teamed up on a new telematics program that will debut on select 2016 model-year vehicles, starting with Nissan’s flagship Maxima sedan. Ni