“Consumer Experience” has become a junk drawer term. It seems like every vendor with a shiny new widget to sell is claiming that it has an impact on the consumer experience. In this webinar we will clearly define CX to dispel some current myths and help you to zero in on the buried treasure in your database that only a proper CX strategy can uncover.
A picture is worth a thousand words, and in today’s world, a video is even better! Consumers now watch videos online constantly and everywhere, and engage with them far more than simple text or photo content.
Learn how social video can earn you money both on the sales lot and in the service drive. If you aren’t using these techniques, you are missing out!
Why are you paying Google to drive traffic to your site? The automotive industry wastes billions on paid search, social, and re-targeting to drive consumers to their own websites – … Read more
When users visit your dealership’s site they want to get right to the point. They want to know what’s in stock and what features your vehicles have and they don’t … Read more
Over the last few months, Google has been honing and preparing what they call the “Dealer Playbook” – an attempt to get dealerships to reset, focus on what’s truly important … Read more