Never Underestimate Value of First Impression

Savvy sales professionals appreciate and practice the art of creating a positive first impression, which can go a long way toward making that initial mark on a sales prospect.
Jul 12, 2016

When Sales and Desk Managers Quote Payments

In the not-too-distant past, regulatory oversight of the vehicle-acquisition and -funding processes didn’t start until the customer was turned over to the F&I manager. Not so today. When a prospective
Jul 12, 2016

It’s Time to Communicate Like a Boss

If you want to capture the attention of shoppers in today’s market, communication should be one of the sharpest tools in your toolbox. Remember the days of desk phones and tangled cords?
Jul 12, 2016

5 Secrets to Turn a Sales Team into Social Selling Ninjas

Social Selling is the act of developing referrals, leads and sales using social media. Frankly, it's difficult for most sales directors and managers to introduce Social Selling into their operation,
Jul 8, 2016

What’s Really Going On in an Open Floor?

Let’s get to the point, the argument that many dealers make against having a Modern Sales Floor (closed or managed floor) is very basic – the aggressive guys will be stifled and the dealership
Jul 8, 2016

To Sell More Cars, You Need to Get Personal

The chances are pretty good that any email lead YOU receive is also sent to competing dealerships. That means the car shopper will get emails and phone calls from other salespeople looking to sell
Jul 7, 2016

A Value Realization Strategy to Accelerate Sales up to $6 Million

Is your dealership cultivating the right data from your women customers?  If not, what if doing so could add incremental sales of up to $6 million per year?
Jul 6, 2016

How Your Dealership Can Use Video Chat To Increase Sales

When it comes to driving sales in your dealership, there might be some disagreement about the particular tactics that really make a difference, but there are a few key criteria that almost all
Jul 1, 2016

Making Rejection Work in Your Favor

When I speak to sales groups, the subject of rejection comes up often during our Q and A sessions. Rejection is a natural part of the business of sales, and it is critically important to learn how
Jul 1, 2016