A trending technology is the use of bots in customer service. While bots can certainly help companies manage communications faster, sometimes they fail to provide the correct information and consumers just stop communicating with them, pick up the ph

Digital Marketing is a dynamic industry that changes very quickly. These trends can severely affect your marketing campaigns and, because of this, it’s important to understand what consumers want and how to handle your digital marketing. Here are s

It’s hard to keep up in the ever-evolving world of mobile devices. Earlier this year, we wrote about design features for mobile that should never see the light of day, and all of that is still true, but you still have to figure out what your site s

AutoLoop Director of Professional Services Stephen Coambes shares why tools fail in dealerships in this video blog.

Have you thought to yourself before “hmmm I would have thought this ad would have done better?” In this weeks Hard Facts episode I talk about Native Ads and how you can leverage them for your marketing. Learn what they are and how to use them.

Technology has made a huge impact upon our modern society. In the past, standard postal mail and phone calls were sufficient means of communication. However, as people are increasingly inundated with junk mail and persistent telemarketer calls, their

Director of Professional Services Stephen Coambes shares how following the basics in the service drive will lead to a better customer experience.

Alexander Graham Bell, credited with inventing the telephone in 1876, showcased his remarkable invention with the first-ever phone call to Thomas Watson, his assistant, who was in another room. In modest words, Bell spoke into a mouth piece and said:

When I talk to dealers about video marketing, one question I get asked a lot is “What about social?” In particular the marketing folks want to know what types of videos they should make to post on their social media platforms, which socia