The Strategic Imperative for Auto Dealers to Prioritize F&I Product Sales & Wealth Building in Challenging Times

In today’s constantly evolving automotive industry, dealerships face the challenge of maximizing revenue amidst fluctuating market conditions and consumer preferences. Particularly in today’s times of economic uncertainty, it becomes paramount fo
Apr 23, 2024

Safeguarding Auto Dealers and Lenders: A Comprehensive Layered Approach to Combat Synthetic Identity Fraud

Fraud in the automotive industry is increasing at an alarming rate, making it one of the hot topics of discussion at the recent annual auto shows. While many fraud attempts are foiled before they happen, fraudsters continue to get more and more sop
Apr 19, 2024

Enhancing Customer Experience: Innovative Strategies for Auto Dealerships

Customer experience (CX) generally refers to the range of emotions and reactions a potential customer experiences throughout their interactions with a business. In a car dealership, it includes the ease and effectiveness of digital communications and
Apr 19, 2024

Lotlinx: Dealers Not Using Analytics to Make Inventory Management, Price-Setting Decisions 

Auto dealers are going by their gut rather then using artificial intelligence (AI) tools to make key decisions for their business. At least that is the finding Lotlinx‘s online survey of more than 2,500 automotive dealer professionals during Ma
Apr 16, 2024

Where Dealers And Lenders See Opportunities In Adopting More Automation For Their Operations

Auto dealers and lenders recognize the need and importance advanced data technology has on their overall operations, as well as in the accuracy of managing transactions and portfolios. Since the pandemic, the integration of artificial intelligence (A
Apr 16, 2024

Revolutionizing Transportation: The Power of Electric Vehicles and Smart Charging

We are on the cusp of a transportation revolution. Electric vehicles (EVs) are gaining momentum and have the potential to dramatically reshape our world. As the Executive Director of Powering Chicago, I see firsthand how EVs are transforming cities l
Apr 10, 2024

“These Are A Few Of My Unfavorite Things”

(Sing with me here…) “Gossip and taxes and unpleasant divorces, Pulling of wisdom teeth, with chronic hoarseness, Lawyers and penalties which costs money and stings, These are a few of my unfavorite things.” Speaking of unpleasantries, here’s
Apr 9, 2024

Dealer Magazine: This is Why Customers Defect to Independent Garages…

Dealership customer-pay parts and labor sales average $46 billion annually. That is less than 20% of total parts and labor sales performed annually at all service centers. Therefore, over 80% of customers vote with their checkbook and spend their mon
Mar 29, 2024

Dealer Magazine: What’s Wrong With You?

Do you store your Tupperware lids actually sealed “on” the base container or are you one of “those people” who throw the lid in a pile somewhere near the container? Then, when you need to use the container, do you have to search through the g
Mar 27, 2024