Canon’s Intelligent Dealer Electronic Archiving System (IDEAS) has just gotten even more powerful with MOC1 Solutions Fixed Ops SDSTM added into the workflow.
NEW YORK – Expanded to meet the needs of auto dealers seeking a totally paperless Fixed Operations solution, Canon Business Solutions, Inc., a subsidiary of Canon U.S.A., Inc., and MOC1 Solutions of Glendora, CA, have joined together to offer a powerful and economical blend of complementary technologies to help dealers reduce costs, heighten efficiency and improve productivity by eliminating the management and storage of paper in their daily operations.
“No more printing, No more scanning, No more shredding!” – Mark Sinanian, Sr. Director, Integrated Solutions – Canon Business Solutions
“We knew we had to take it one more step if IDEAS was going to be a total electronic paper-free workflow solution.” “Once we looked at MOC1’s Fixed Ops SDSTMsolution we realized that when coupled with the IDEAS Auto Capture technology we could offer dealers a very powerful automated workflow package which can deliver a huge ROI and a lean, more profitable bottom line,” says Mark Sinanian, Canon Business Solutions Sr. Director of Integrated Solutions. “From the intake in the service department to the warranty archive, these two products can ensure that dealers have real-time access and on demand recall of repair order process and warranty documentation”. Says John Mantione, Fields Auto Group Vice President: “During a warranty claims audit having IDEAS is the difference of me paying the manufacturer, or the manufacturer paying me!”
Dave Waco, President of MOC1 Solutions, remarks, “Canon’s IDEAS solution is an ideal and complimentary add-on to our solution. It successfully completes our full circle Dealer software solution. IDEAS goes beyond the print and scan archival model. By automatically capturing critical repair order and warranty claims related documentation, the costs and labor associated with the print and scan model are eliminated. The IDEAS Auto Capture feature enables all of the information from our WSA to be captured, indexed and securely stored in the IDEAS System. We designed WSA to give dealers a true “paper free” service department workflow, and IDEAS completes the concept. We look forward to servicing the auto dealer community together with Canon Business Solutions, and to providing an unprecedented paperless solution that helps dealers to be more productive and more profitable.”
Both Canon’s IDEAS and MOC1 Solutions’ SDSTM are compatible with most popular Dealer Management Systems. For more information about Canon’s IDEAS call 800-815-4000 or visit us on the Web at paperlessIDEAS.net. For more information about MOC1 Solutions’ SDSTM including WSATM call (888) 662-1972 or visit us on the Web at moc1solutions.com.
From small/medium businesses to large corporate enterprises, Canon Business Solutions, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., serves a broad range of organizations with a variety of document management and workflow solutions and services. Canon Business Solutions, Inc. operates from 70 offices in 40 metropolitan areas across the country. For more information on Canon Business Solutions, Inc. locations, please visit: solutions.canon.com.
About Canon U.S.A., Inc.
Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. Its parent company, Canon Inc. (NYSE:CAJ), a top patent holder of technology, ranked fourth overall in the U.S. in 2010†, with global revenues of more than US $45 billion and is listed as number six in the computer industry on Fortune Magazine’s World’s Most Admired Companies 2010 list. Canon U.S.A. is committed to the highest levels of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. At Canon, we care because caring is essential to living together in harmony. Founded upon a corporate philosophy of Kyosei – “all people, regardless of race, religion or culture, harmoniously living and working together into the future” – Canon U.S.A. supports a number of social, youth, educational and other programs, including environmental and recycling initiatives. Additional information about these programs can be found at www.usa.canon.com/kyosei. To keep apprised of the latest news from Canon U.S.A., sign up for the Company’s RSS news feed by visiting www.usa.canon.com/rss.
About MOC1 Solutions
MOC1 Solutions, LLC, established in 2005 and based in Glendora, California, provides automotive dealers intuitive high-value software solutions that enhance efficiency, profitability, and service management, while creating a better customer experience. Starting in the US market, MOC1’s tablet-based write-up solution Wireless Service AdvisorTM has helped revolutionize the way Car Dealers interact with their service customers across the United States. MOC1 Solutions Fixed Ops Service Drive Solution (SDSTM) technology package (Schedule/ Write/ Track/ Inspect/ Retain) currently integrates with all of the major Dealer Management Systems (DMS’s) across the US and Canada and allows dealerships to bring to life their desired service drive workflow. The SDSTM enables Service Departments to perform a quality write-up while delivering a memorable customer service experience. Additional information about MOC1 Solutions can be found at moc1solutions.com or by calling (888) 662-1972.
†Based on weekly patent counts issued by United States Patent and Trademark Office.
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