CRYSTAL LAKE, IL – Automotive Compliance Consultants, the only dealership-exclusive compliance experts in the industry, has added a new warranty compliance service to help auto retailers ensure proper OEM warranty payments and avoid charges due to warranty claim oversights.
Heading up this new service is Ed Gibbons, as warranty audit expert. He brings to Automotive Compliance Consultant his deep experience in dealership warranty administration and auditing, as well as general service operations.
“Warranty compliance is designed to make sure dealerships receive every dollar due them from OEMs for the warranty work they perform – and avoid being charged for otherwise incorrect or incomplete warranty claims and paperwork they file with OEM,” says Terry Dortch, president, Automotive Compliance Consultants. “We realized this area of opportunity was a need now fully addressed in the marketplace.”
Gibbons has spent 20 years in dealerships and with 13 manufacturers, including Mercedes Benz, BMW, Ranger Rover, GM, Ford, Chrysler, Alfa Romeo, Peugeot, Suzuki, Hyundai, Honda, Isuzu and Subaru.
Gibbon’s dealership-specific experience includes service advisor for a Mercedes Benz and BMW dealership. He later became service manager for the BMW store. He eventually was a service director, overseeing seven car lines, a body shop and parts department. He most recently operated an independent repair facility.
Automotive Compliance Consultants specializes in dealership compliance, providing in-dealership consultations and analysis, compliance audits, and training, and offers solutions for all compliance needs. The Automotive Compliance Consultants staff has extensive experience in the retail automotive industry and focuses exclusively on dealership compliance issues.