A common mistake dealerships make is that they forget the internet customer is in their virtual showroom. You wouldn’t leave a customer with questions in your showroom for hours… Would you???
Author: Josh Mitchell
Josh Mitchell has been with Dan Cummins Chevrolet since 2011. He became the BDC Director in 2013 building the BDC from 4 to 10 reps and 150 units to 400. His dealership sells 680-740 units a month in the small town of Paris, KY with a 9,000 population.