Are you managing your sales counter, from SearchAutoParts.com.
I have never met a great relationship-based salesperson who didn’t need a sales manager to keep them consistent. Selling is not like riding a bicycle; there are good days and bad days. Most of this swing in performance comes from the fact that selling is emotional, and our emotions can swing violently from day to day, as you may have noticed from your service advisors. In addition to emotional changes comes the need to focus on the relationship, the delivery, the estimate and which services are needed. This is why service advisors need sales managers who can act as a coach and give feedback on what the service advisor might be missing when their numbers go into a slump.