ORLANDO, Fla., Sept. 6, 2018 /PRNewswire/ — ActivEngage, the premier provider of automotive live chat, today announces a new strategic partnership with Auto Parts Kit, LLC. Offering automotive parts and accessory recommendations and availability, this partnership allows ActivEngage Chat Specialists to execute auto parts and accessory searches in real-time and share them with customers inside chat conversations – all while remaining on the auto dealer’s website.
“Providing auto dealers with streamlined solutions that enhance the customer experience is our top priority,” said ActivEngage Co-Founder and Chief Executive Officer Todd Smith. “Partnering with Auto Parts Kit adds to our dynamic in-chat services, including credit score prescreening and auto service scheduling, which makes ActivEngage the chat provider of choice for the nation’s top auto dealers.”
With seamless access to Auto Parts Kit’s robust API integrated within the ActivEngage chat software, ActivEngage Chat Specialists can now display pricing, images and related parts to customers within chat conversations. Soon, this strategic partnership will also allow customers to purchase products within chat conversations.
“We are proud to partner with ActivEngage to offer unprecedented access to auto customers and add tremendous value to the dealership experience,” said Auto Parts Kit Chief Executive Officer Adam Rouff.
To learn more and sign up, visit www.autopartskit.com/activengage.
Since 2007, ActivEngage has provided the most trusted automotive live chat software and professionally managed chat service to dealerships, automotive groups and manufacturers around the world. With ActivEngage’s web-based software, dealerships can build relationships with their online customers and provide a concierge-level of customer service. ActivEngage also employs professional Live Chat Specialists in its Orlando and Las Vegas offices who are expertly trained to answer inquiries and generate additional sales opportunities on behalf of dealerships. To learn more about ActivEngage, please visit www.activengage.com.
ABOUT AUTO PARTS KIT
Auto Parts Kit is the most advanced high-performance selling tool for dealer auto parts. Auto Parts Kit’s software is built to perform through organic search engine optimization out of the box. By utilizing the latest advancements in search, Auto Parts Kits helps dealers offer online parts stores that will outperform competitors using antiquated ecommerce stores online. To learn more about Auto Parts Kit, please visit www.autopartskit.com.
Author: Digital Dealer
Digital Dealer exists to help dealers and their managers sell more vehicles more profitably by creating the best live events and media in the industry.