Turnover is rampant in this industry. Have you ever wondered what the difference is between a leader and a manager? Do you tell or do you do? Do you blame your team for failures or do you truly coach and counsel?
Toni Anne Fardette will review how poor hiring will negatively impact anything you try to bring forth as a leader and identify the best tips for interviewing and selecting the right people. We will also cover the actual tangible differences between a leader and a manager so you can apply these to your daily routine to make a difference that your people will notice. Lastly, once you have secured the right people, and are truly leading, coaching and counseling, we will cover the proper metrics to use to hold your teams accountable.
Author: Digital Dealer
Digital Dealer exists to help dealers and their managers sell more vehicles more profitably by creating the best live events and media in the industry.