5 easy tips for staying engaged with your service department customers, according to Stratosphere Studio.
As you have probably experienced yourself, people are bombarded with advertisements all day, every day. Ads haunt our peripheral vision on the highway, obscure the webpages we’re trying to view online, barrage our televisions, and litter our mailboxes. Advertising is unavoidable—especially in this day and age, with our increasingly immediate and all-consuming technology. Now, not all of this is necessarily a bad thing, but it can be tricky to get your message across as an auto body shop when you’re competing with so many other shops, along with every other kind of product and service out there. The real issue happens when you try to create and maintain a lasting connection with your customers. This is something that many of our collision repair shop clients have struggled with before coming to us, often having tried and failed to remain engaged with the customers they’ve acquired over time.