10 ways mobile apps are bringing breakthrough technologies to business, from TechRepublic.
The best mobile apps are giving companies unprecedented efficiency, convenience, and the ability to deliver a topnotch customer experience.
Tens of thousands of mobile apps have been deployed by companies in the past three years. What we’ve learned from these deployments is that certain application scenarios are head and shoulders above others in terms of their usability and their ability to make a difference in the business. The industry a company is in also matters–because the same mobile app won’ t work equally well in every business context. What we do know, though, is that certain mobile apps have worked exceptionally well and are beginning to provide us with some outstanding examples and mobile app best practices. Here are 10 of them.
1: Voice-based warehouse operations
Warehouse workers need both hands when they picking items off shelves and packing them in boxes for outgoing orders. They have been using RFID (radio frequency identification) devices for this, but they have to keep one hand free to operate the device. Now, new mobile apps enable workers to have telephone headsets with portable mobile units strapped to their belts so they can use voice commands to report when they move from one inventory station to another or when an order is complete. The voice-based commands are digitized into data that directly flows into their warehouse management systems.