Xtime, the leading cloud-based customer retention platform for automotive manufacturers and dealer service departments, today announced that Volvo Cars of North America will integrate Xtime ServiceTelematics into Volvo’s Connected Car platform, Sensus Connect.
At the 2014 International CES®, Volvo launched Sensus Connect, the automaker’s latest on-board infotainment, navigation and service solution. Sensus Connect allows drivers to stay fully connected, including turning the entire car into a Wi-Fi hotspot for all connected devices. Volvo is leading the way in cloud services with a functional and completely integrated look and feel, and the ability to remotely update content over the air.
Sensus Connect will use Xtime’s ServiceTelematics to ensure that Volvo drivers can easily access service at a Volvo dealership. When notified by an in-dash alert about needed maintenance or repair, the owner will be able to schedule service with a dealer in Volvo’s network directly through the in-dash system and mobile devices, never having to leave the vehicle. Once the Xtime-powered, in-vehicle scheduling experience is complete, the in-dash alert will turn off automatically.
“Technology should make your life easier, especially in the car. This fundamental consumer insight underpinned the development of Sensus Connect. It’s not about offering a thousand apps. It’s about giving you precisely what you need, before you even knew you needed it,” says David Holecek, connectivity brand manager at Volvo Cars.
“We are thrilled to be an integral part of Volvo’s Sensus Connect platform,” said Xtime CEO, Neal East. “The innovations introduced by Sensus Connect, including those powered by Xtime, demonstrate Volvo’s vision of how advanced technologies can connect the brand, vehicle, dealer and customer to create a superior ownership experience.”
Volvo Cars of North America, LLC, (www.volvocars.com/us) is a subsidiary of Volvo Car Group of Gothenburg, Sweden. VCNA provides marketing, sales, parts, service, technology and training support to Volvo automobile retailers in the United States. For more information please refer to the VCNA media website at: http://www.media.volvocars.com/us, and follow Volvo’s blog at: www.volvoblog.us.
Xtime is the leading cloud-based customer retention service platform for automotive manufacturers and dealer service departments. Xtime counts more than 5,000 dealerships as customers and has registered more than 2 million consumers. Xtime processes more than 1.5 million appointments each month and has scheduled more than 50 million in total. Xtime is the exclusive or preferred service scheduling provider for leading global automotive manufacturers in North America, including Volvo, Audi, BMW, Hyundai, Infiniti, Kia, Lexus, Nissan, Toyota Canada and VW. Xtime is also the trusted choice for many of the industry’s leading dealership groups including AutoNation, Group 1 Automotive, Sonic Automotive, Asbury, Luther and Checkered Flag.
Xtime is based in Redwood Shores, CA and has offices across the globe. Learn more at http://www.xtime.com.