Entitlement is defined as believing you are owed special rewards, privileges or treatment. In essence entitlement says, “You owe me because I show up and belong, not because I step up and perform.” Frankly, entitlement is the language of losers.
We’ve seen a rise of entitlement—and entitlements—in society over past decades, and the same corrupt sentiment has spilled over into business cultures as those raised with a sense of entitlement aren’t going to easily “flip the switch” and believe they should suddenly start earning it when they enter a workplace. After all, many have a collection of participant ribbons and trophies that were awarded to them as they grew up for simply showing up, regardless of how well they performed. Others attended schools that did away with failing grades in a misguided attempt to preserve their self-esteem; some played on teams where there were no winners or losers because score wasn’t kept, and now expect the same socialistic values to be honored in the workplace.
- They expect Thanksgiving turkeys because it’s Thanksgiving time, not because they earned them.
- They think they should get a Christmas bonus because it’s Christmas time, not because they went the second mile in their jobs during the year.
- They demand a raise because they’ve been there another year, not because they assumed new responsibilities, developed new skills and contributed at a higher level.
- They feel entitled to the next promotion because they have been there the longest, not because they are the best person for the job.
- They complain about the lunch you buy them on Saturday because it was the wrong kind of pizza, or whine that the morning donuts didn’t have sprinkles on them.
- They believe they should be able to participate in the spiff program or contest simply because they are on the team, not because they qualified for the privilege of participating based on past performance.
- The bottom performer feels entitled to the special favor, or house deal, because he’s struggling, not because he deserves it based on meritorious performance.
- Top performers don’t think they should have to be at work on time, or attend training—assuming their performance somehow entitles them to abuse your values and diminish your credibility.
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Author: Digital Dealer
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