Peak Performance and Outsell Join Forces to Deliver a Powerful Cross-channel Customer Engagement Solution, from 24-7 Press Release.
CALABASAS, CA, April 30, 2015 — Peak Performance and Outsell have announced a business partnership and new product offering that will redefine the way automotive dealers and OEMs engage customers. This joint solution is underpinned by Outsell’s proprietary Neuromotics analytic models that anticipate customer behavior and identify in-market shoppers. This new product will tightly integrate PEAK’s best-in-class owner engagement platform with the Outsell Fuel digital customer engagement platform to enable OEMs and their dealers to create an analytics-driven, cross channel dialog with their customers. This solution has the added benefit of on-going consultations with PEAK’s national field force to identify growth opportunities and drive incremental performance improvements.
“We could not be more excited about this partnership,” said Stan Megerdichian, PEAK’s CEO. “PEAK has been searching for a unique and powerful sales-oriented customer engagement solution to amplify our proven service marketing programs, and with Outsell we now have the industry’s best.”
“PEAK has been searching for a unique and powerful sales-oriented customer engagement solution to amplify our proven service marketing programs, and with Outsell we now have the industry’s best.”
The Peak-Outsell partnership brings dealers and OEMs a cross-channel, cross-tier customer engagement solution that will offer dealerships a one stop shop for their sales and service needs that spans all channels and tiers.