SAN CLEMENTE, Calif. — Leading auto dealer CRM DealerSocket (DealerSocket.com) announced five new products that were showcased at 2012 National Automobile Dealers Association convention in Las Vegas; SocketTalk™, RevenueRadar™, EnterpriseDashboard™, MobileCRM™ and MarketPlace™. These five products will change the way dealerships use automotive CRM for marketing, datamining, aggregated reporting and on mobile devices. These products were demonstrated to over 300 dealers during the convention. If you were not able to receive a demonstration during the event, please visit www.dealersocket.com, email sales@dealersocket or call 949-900-0300.
“These five products are game changers in automotive CRM,” said Jonathan Ord, DealerSocket Co-Founder and CEO. “Our development team has worked tirelessly to bring to market solutions that deliver exactly what our dealer customers have been asking for; more effective ways to market to their customers, the ability to mine their data quickly and efficiently, to have reporting that delivers actionable key performance indicators and to have the ability be mobile. These products were very well received by our customers and prospects.”
DealerSocket SocketTalk provides an efficient gateway for dealers to text message notification customers and instant message internal DealerSocket users. This is an exciting new method for dealers to communicate with customers and employees.
DealerSocket RevenueRadar constantly scans your customer database and detects money hiding in your DMS. Each radar you set will signal you when a customer has profit potential. Contact your customers at exactly the right time by setting up customized Radars that scan your database for revenue-generating opportunities on a daily, weekly, or monthly basis. RevenueRadar can be used as a standalone application or it can be seamlessly integrated into DealerSocketCRM.
DealerSocket EnterpriseDashboard is a powerful business intelligence reporting tool that provides single and multi-store dealer groups access to key sales data in an interactive, drilldown environment. Enterprise Dashboard is the only reporting engine that consolidates CRM, Financial, and Sales Process information into one location for exception-based management.
DealerSocket MobileCRM is the industry-leading CRM tool in a mobile application. This advanced mobile solution makes your key daily activities available in a user-friendly mobile app. Streamline your sales process and increase visibility for managers with MobileCRM.
DealerSocket MarketPlace consists of eight marketing tools, including Social, Lease, Email, Internet, Inventory, Prospect, Conquest and Service
For ten years, DealerSocket has provided the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available, allowing auto dealers to save time and money, and improve sales staff effectiveness, with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer-facing automotive dealership departments.
DealerSocket’s core CRM is enhanced by a powerful, customer-facing Mobile Portal application to keep in contact with customers and prospects via all mobile devices, a data-mining tool called RevenueRadar, an online process-training university called CarMind and an efficient CallCenter solution. These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue-producing engine. More than 75,000 users at over 2,500 auto dealerships throughout the U.S. and Canada now leverage DealerSocket’s automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention and service-department operations. For more information, call 877-888-8048, email sales@DealerSocket.com, visit DealerSocket.com, like us at Facebook.com/DealerSocketCRM, or follow us on Twitter at @DealerSocketCRM.