Training program designed for dealer solution providers arms trainers and consultants with necessary tools and best practices to build and grow successful dealer partner relationships
eBay Motors, the largest online marketplace for buying and selling all things automotive, has launched the eBay Motors eDealer Certified Consultant program, expanding its popular eDealer training program to include a curriculum designed specifically for trainers and consultants of dealer solutions providers. Through the program, participants will take a complete series of online courses to provide them with the tools and knowledge they need to become successful dealer partners, and empowering them to achieve a successful eBay automotive business.
“The eBay Motors’ eDealer training program has been very successful, with 3,000 franchise and independent dealers participating over the past four years,” said Clayton Stanfield, senior manager of dealer training for eBay Motors. “eBay provides dealers with much more than a marketplace to sell vehicles and parts. We are also committed to providing education and resources to dealers and the solution providers that support them. eBay understands how important the relationship between dealers and service providers is and this program is designed to help make this relationship a smooth and successful one.”
In order to complete the program, participants must take a five chapter online training course (approx. 20 minutes per class), and then pass a completion exam. Participants who successfully complete the program receive:
- An eBay Motors eDealer certified logo that they can use on their website, promotional materials and business cards
- Inclusion on the eBay Motors Dealer Hub page dedicated to displaying certified consultants
- A certificate signifying their certified status
”The online business is consistently changing, and to be able to learn direct from the source makes all the difference,” said Bill Berry, Vice President of Sales at AutoRevo, an automotive internet marketing provider. Berry recently completed the eBay Motors eDealer Certified Consultant program. “eBay customers and their expectations are different from a traditional car sale. Understanding these differences will make us better consultants for our dealers. ”
After earning the certification, consultants and trainers spend one-on-one time with eBay trainers for continued support, and to learn how to teach best practices to others. Consultants will also take an annual class to renew their certification.
“I believe that eBay is the best investment a dealer can make to generate high quality leads,” said Tracy Amato, Director of Marketing for Auction123. “This program is an easy way to get all the knowledge and education needed to be successful on eBay. Having the classes offered online gives you the freedom to complete the course schedule on your own time. Plus, the course materials that can be saved or printed assist in creating educational materials for our clients, regardless of their level of experience with eBay Motors. By having our entire staff become eDealer Certified means we aren’t only offering ‘our advice,’ but we are providing our dealers with certified education on best practices for success with eBay Motors.”
The eDealer Certified Consultant program is invitation-only – invitations are determined based on industry experience, community feedback, and alignment with eBay values and standards.
For more information, trainers and consultants can contact the eDealer certified consultant team at firstname.lastname@example.org. For further information on additional eBay Motors resources for dealers, visit www.ebaymotors.com/training.
About eBay Motors
eBay Motors, a part of eBay Inc., is the Internet’s largest marketplace for buying and selling all things automotive. The site offers everyday cars for everyday drivers, as well as collector cars, motorcycles, auto parts and accessories. More than 4.55 million new and used vehicles have been sold on eBay Motors, and there are more than 24 million automotive parts and accessories available on eBay Motors at any given time.