Apple’s automotive plans have changed, and the iPhone maker is no longer planning to make its car, according to a new report.

We are starting to look at car sales on Amazon.com as pretty much an inevitability, but a few folks in France can actually do it today.

The results of a 1-question informal survey show how auto-retailing feels about quantity over quality. Over the past 18 months, I’ve done a 1-question survey of about 50 dealership

Do you shy away from giveaways and win-a-prize type mailers? If you’re like most dealers, you probably do. Giveaways are frowned upon for fear of attracting customers who are more

One of the biggest challenges facing the automotive industry is the way consumers feel about buying cars.  Their overall dispositions have changed, the reasons they purchase and lease have shifted,

Most companies view content marketing as a means to rank higher in search engines, establish thought leadership and engage with their audience. Content, such as newsletters

Since the phone is always ringing off the hook in the Service drive, it’s good business sense to help ensure your service staff is just as awesome as your sales staff when it comes to handling calls.

Whether your inbound sales calls are routed to a Business Development Center or your sales staff, your employees should be properly trained to answer calls before they pick up

On this episode you will learn that setting the right expectations for your staff is very important. When you set expectations you have to follow through when your staff falls short.