Why Does your Team Still Stink at Maximizing Inbound Phone Calls?

Ask every dealer you know if they’d prefer a phone up or an email lead and 99% will say “phone up hands down.” This makes sense, since a phone up is usually lower in the purchase funnel and (when handled properly) delivers a much higher closing
Feb 29, 2012

Dealers upselling more F&I products with MyStar™ Personal Assistant program

Dallas, TX –Since the Finance and Insurance Department is one of the most valuable profit generators at any auto dealership, finding new ways to “unlock” customers and keep the average PVR high is paramount. That’s why MyStar™ Personal Assi
Feb 28, 2012

Nissan Issues Two Recalls

Nissan North America is issuing two recalls to fix problems with the tire pressure monitoring system and the fuel pressure sensors on certain vehicles, the National Highway Traffic Safety Administration’s website said. The first recall includes abo
Feb 27, 2012

Porsche Recalls 20,000 Vehicles

According to the National Highway Traffic Safety Administration’s website Porsche Cars North America is recalling a little over 20,000 vehicles to fix an issue with the front headlamp. The recall includes the 2011 to 2012 model years of the Cayenne
Feb 27, 2012

Solving Used Vehicle Supply Problems

It seems that nearly every dealer I talk to, when discussing the health of their business, brings up the subject of tight vehicle supply. Depending on the manufacturer, new vehicle supply has been a challenge with recent earthquakes in Japan and floo
Feb 24, 2012

TrueCar.com: February Used Car Sales Estimated to be up 16.5%

SANTA MONICA, Calif. — TrueCar.com, the authority on new car pricing, trends and forecasting, this week released its February 2012 sales and incentives forecast.  The forecast shows the following: For February 2012, new light vehicle sales in
Feb 24, 2012

President of Mudd Advertising Explains How to Convert Web Traffic to Floor Traffic

Rob Mudd, president of digital media at Mudd Advertising and Mudd 360, is sharing his expertise with automotive dealers and managers on CPO/used digital integration strategies. According to Rob, utilized integrated digital platforms allow dealers to
Feb 23, 2012

Lithia Motors Reports Used Vehicle Retail Same Store Sales Increased 21%

MEDFORD, OR — Lithia Motors, Inc. reported the highest fourth quarter net income in company history, and more than doubled earnings for the fourth quarter and full year 2011 over the prior year periods. 2011 fourth quarter adjusted income from
Feb 23, 2012

Dollar Thrifty Automotive Group Completes $450 Million Senior Secured Credit Facility

TULSA, Okla.  — Dollar Thrifty Automotive Group, Inc. (NYSE: DTG) today announced the completion of a new five-year $450 million senior secured credit facility that significantly enhances the Company’s liquidity, as well as its operatin
Feb 23, 2012