On this episode you will learn that setting the right expectations for your staff is very important. When you set expectations you have to follow through when your staff falls short.
Author: Josh Mitchell
Josh Mitchell has been with Dan Cummins Chevrolet since 2011. He became the BDC Director in 2013 building the BDC from 4 to 10 reps and 150 units to 400. His dealership sells 680-740 units a month in the small town of Paris, KY with a 9,000 population.