Jim Radogna is the President of Dealer Compliance Consultants, Inc. He has more than 20 years of broad-based management, training and consulting experience in the automotive industry. Jim is well-versed in all aspects of dealership operations, having spent years as a general manager.
I don’t think I was in the car business one hour before I heard that catchy little phrase. Sure enough, over the course of my retail career, I suspect I was lied to over and over again by the best of them.