5 Things You Are Doing Wrong in Your CRM
// Webinar summary
If you’re not getting the results you want from your CRM, it’s easy to think the software’s to blame. However, chances are it’s not your system’s fault — instead, basic mistakes within the CRM are holding you back. In this webinar, Mark Vickery, senior director of Performance Management at VinSolutions, will share five critical mistakes with your processes, people and data that keep you from getting the maximum return from your CRM investment. At the end of this 45-minute presentation, you’ll know how to avoid the most common CRM missteps and turn this tool into the powerful moneymaker you’ve always wanted.
// Key takeaways
• What the most common CRM mistakes are, and what they can cost you.
• How to create clear, consistent processes that actually get followed.
• Why your CRM can create opportunities at every stage of the customer lifecycle.
// About the presenter
Author: Digital Dealer
Digital Dealer exists to help dealers and their managers sell more vehicles more profitably by creating the best live events and media in the industry.